Last updated May 2022

net:telecom provides telecommunications and IT services and we have developed the net:telecom website to provide you with access to these services. We understand your need for privacy when using the web for your communication, so we have created this privacy statement in order to demonstrate how committed and focused we are about protecting customers and visitors private information. This statement describes the way in which we collect and manage information in a confidential manner.

1. NOTICE

When dealing with net:telecom you will be asked to provide us with your personal information, that allows us to identify and contact you, when you register to use our services. We will use your personal information for processing, billing purposes. Unless you instruct us not to net:telecom may also use your information regarding additional or new services and features offered or important information regarding net:telecom. We may provide your personal information to our vendors who assist in processing the information. net:telecom requires such vendors to enter into agreements, prohibiting disclosure of the information to others and restricting its use.

2. CHOICE

net:telecom will not use your Personal Information for any Third Party or Secondary Uses unless you choose to participate. You can stop the delivery of informational or promotional mail from us by following the instructions included in the informational or promotional mail itself.

3. ACCESS

When you register to use net:telecom's services we will send you a confirmation of your registration showing the Personal Information that we obtained from your registration. Also, we will take reasonable steps to give you the opportunity to correct inaccuracies in the Personal Information we retain concerning you and delete Personal Information concerning you upon your request.

4. SECURITY

The Personal Information that we collect from you is stored in operating environments that employ reasonable security measures and that are not available to the general public. net:telecom is not responsible for unauthorized access to such information by hackers or others that obtain access through illegal measures, in the absence of negligence on the part of net:telecom. You are responsible for the confidentiality and security of pin codes that net:telecom issues to you. If you believe that a third party has obtained the information in an unauthorised manner, please notify us promptly.

5. COMPLAINTS

If at any time you believe that we have acted contrary to this Privacy Policy, please notify us by email at support@nettelecom.uk.com and we will take steps to investigate and will use reasonable measures to remedy the problem.

6. DISCLOSURE FOR LEGAL PURPOSES

Personal Information may be disclosed if required to do so by law or in the good-faith belief that such action is necessary: (a) to conform to the edicts of the law or comply with legal process served on us or our affiliates, (b) to protect and defend our rights or property or those of our users, (c) to protect the personal safety of our users or the public, or (d) in connection with a merger, consolidation or sale of substantial assets of net:telecom. Also, in the event that net:telecom or substantially all of its assets are acquired, Personal Information will be one of the transferred assets.

7. ANONYMOUS INFORMATION

Please understand that, in addition to collecting Personal Information, net:telecom will also gather information that does not personally identify you regarding your use of the net:telecom site. The Anonymous Information that we collect regarding your use of the net:telecom site may be used by us to measure the effectiveness of marketing efforts on the net:telecom site, for improving the services we offer to you, to improve the net:telecom Site, or to share with third parties for other purposes. For example, we might use this Anonymous Information to inform our advertisers how many users visited a particular advertisement, and for how long, so they can measure whether the advertisement was effective. Generally, you will not be aware when such Anonymous Information is being collected about you - it may be collected in various ways, such as through traffic data or direct surveys of our customers and may entail the use of, among other things, cookies, IP addresses, or other numeric codes used to identify the computer or other device used to access our site.

8. COOKIES

We use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the net:telecom site or services if you do so.

9. LINKS ON THE SITE

The net:telecom site may contain banner advertisements and hyperlinks that lead to other third party websites. Any links are provided solely as a convenience to you. If you decide to follow these links, be aware that net:telecom does not control and is not responsible for any of these sites content or practices. Entering these sites is at your own risk and they may encounter different privacy and security practices, so you should familiarise yourself with those practices.

10. MODIFICATIONS

On occasions this privacy policy maybe modified to reflect any company changes or comments made by customers. We would advice you to review this policy regularly to be aware of how net:telecom is protecting your personal information.

11. CONTACT US

If at any time you believe that net:telecom has not followed the above policy, have any question regarding this privacy statement or wish to make a comment or if you would like your information deleted from our system, please contact us via email at info@nettelecom.uk.com