Dedicated Service Desk
We provide dedicated IT helpdesk services remote or on-site fully backed up by our experts in the back end 24 hours a day. Engineers focus on a single client to enhance the ability to deliver against client specific service criteria.
Monitoring
Our monitoring tools help you Visualize your entire infrastructure. Monitor the health & performance of your hosts, services and resources with the application context, logs, and configuration changes.
Server & Endpoints RMM
net:telecom Remote Monitoring and Management is a fully-featured, secure, cloud-based platform which enables us to remotely secure, monitor, and manage servers/endpoints and increase service delivery efficiency.
Data Recovery
We understand this happens and for this at net:telecom we use specialist data recovery labs for users who need assistance with retrieving their information after a drive failure on all makes and models of disk drives and computer.
Software Patching
Our Patching service includes OS, hardware & Applications at times that suit your business. Patches correct functionality errors or security weaknesses that make a business vulnerable to unplanned downtime and cyberattacks.